IVR System on Cloud..
Virtual receptionist is a cloud based IVR system which routes all the customer calls to the right department. It stays available to your customers 24*7 and hence caters to the needs of the customers even after office hours. Make your business phone system a new breed by taking it on cloud. Attend all the business calls without missing them. Empower agents to create a better customer experience. Manage all your business calls round the clock. Track and record these calls to maintain a superior customer experience and service. Connect with callers anytime and every time they make a call.
Key Features
Increase contact ratio of your call center by 10 times, Our predictive dialer solutions are Effective for any lead generation process.
Greet your callers with a welcome audio or build a complex IVR system. This Phone system will always work on cloud on your behalf
Advertise your products to millions out there via recorded message, Connect with interested prospects realtime and close deals
We build Fully Customized complex call queues to meet your business demands. However complex your call routes are, we implement them
Tutorials on VICIdial
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Best SSH utilities to access VICIdial Server via SSH
This tutorials explains different tools and steps to access your VICIdial server via SSH. There are several windows utilities out there that allows you to access your VICidial server via SSH. Here, I will explain the three best utilities (in random order) to access VICidial server via SSH. (1) Putty: PuTTY is an SSH and telnet client,
June 17, 2024 -
Download VICIdial Predictive Dialer ISO with Installation Instructions PDF
This tutorial provides the information on where to download VICIdial Predictive Dialer ISO and Installation Instructions PDF. VICIDIAL is a software suite that is designed to interact with the Asterisk Open-Source PBX Phone system to act as a complete inbound/outbound contact center suite with inbound email support as well. There are currently over 4,000 installations
June 17, 2024 -
Send calls from DID on a Cell Phone number in VICIdial and Goautodial
This tutorial explains the steps required to send all incoming calls to a DID on a cell phone (Point DID to a cell phone) number for VICIdial and Goautodial. For this tutorial, I will presume that you have successfully added a DID on VICIdial and calls to this DID is hitting the VICIdial server. I
June 17, 2024 -
Fix No Live Call issue in VICIdial and Goautodial
“No Live call issue” is a situation where the VICIdial server does not seem to dial any outbound number even when the agents are logged in. It might get frustrating for newbies out there. There are a couple of reasons for no live call issue and I will be explaining the possible causes and solution
June 17, 2024 -
Extended Guide to Install VICIdial on Virtual Machine (Virtual Box)
In this tutorial, I will show you the extended steps to install VICIdial on Virtual Box. I am testing on a 64 bit PC with Windows 10. Any other Windows operating system will do if you are able to run Virtual Box on it. I am using the latest version (v5.1.22) of Virtual Box and the
June 17, 2024 -
What is VICidial Predictive Dialer
What is VICIdial: VICIdial is an Open Source project which is also a full fledged software to run any kind of Telephony Campaigns for marketing or general communications. It has disrupted the Telecom Hardware Industries as the same functionalities can be attained from a cheap hardware and a free software. What is VICidial (Technical Answer):
June 17, 2024 -
How to login as an agent in an inbound campaign in VICIdial and answer calls
This tutorial provides step by step methods to login as an agent in an Inbound campaign and manage the incoming calls in VICIdial. In an actual campaign scenario, an agent needs to be fully trained to access their agent UI. They need to have complete information on different parts of their agent UI to get
June 17, 2024 -
Configure Allo 3rd gen PRI Card in VICIdial, Goautodial and Asterisk
The Following tutorial will help you in configuring the Allo 3rd gen upgradeable PRI card in VICIdial, Goautodial and other Asterisk based PBX. Steps: 1. Uninstalling the existing Dahdi driver 2. Allo card Licensing 3. Installing the Allo patched Dahdi driver 4. configuring the Card 5. dialplan Step 1: Removing the existing Dahdi driver Follow this
June 17, 2024
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